Millennials in middle management can optimise digitalisation benefits for Malaysia
More millennials in middle management can put the private sector in a good position to carve out the full benefits of digitalisation when the economy recovers.
The 5 Qualities of Servant Leadership
Being a true servant leader is putting the needs of others ahead of your own in service to a larger purpose. So what sets servant leaders apart from other types of leaders? I find these five qualities stand out.
4 Ways Sustainability Affects the Customer Experience
Corporate Social Responsibility has taken on a greater role in the past year, as customers expect the brands they do business with to share their own values and ideals. This article will look at the different ways that sustainability impacts the customer experience.
Business Leadership Lessons from the Pandemic
This is the time for radical changes and bold experiments. We are now over a year into a global pandemic. A year during which our experience of time itself has been distorted. When lockdowns were implemented around the world in March last year, no one expected it to last this long. I still remember the…